Go Back   Zune Boards > Zune Discussions > Zune Help > General Zune Software

General Zune Software Ask for help regarding the Zune software. Zune Marketplace and Zune Pass issues also go here.

Closed Thread
 
Thread Tools
Old 02-28-2012, 06:56 PM   #1
Donmige
Zewbie
 
Join Date: Feb 2012
Posts: 2
Donmige is on a distinguished road
Default Music is not being Played

Allright well I searched all over the net and could not find a solution to my Zune problem. I recently upgraded my hard drive to a solid state hard drive and in the process I had to reformat my existing hard drive. I transfered all my Zune music/video files to an external hard drive and now back on to the softwares new location. But my music will no longer play the music shows as if its about to open but it never does. I am not given an error code, I tried opening the music from windows media player and it pops up as "Page not Found" but no error code, thanks for any help in advanced.



P.S. my music locations are not the default zune location I changed the libraries in the settings.

EDIT: I am now getting an error code. C00d1385 only on some of the songs. and a code C00D0BBE on other songs.

Last edited by Donmige; 02-28-2012 at 07:01 PM.



Donmige is offline  

Advertisement [Remove Advertisement]

Old 02-29-2012, 05:15 AM   #2
NSILMike
Support Team
Super Zuner
 
NSILMike's Avatar
 
Join Date: Dec 2007
Location: Massachusetts
Posts: 1,580
NSILMike is just really niceNSILMike is just really niceNSILMike is just really nice
Default

Quote:
Originally Posted by Donmige View Post
Allright well I searched all over the net and could not find a solution to my Zune problem. I recently upgraded my hard drive to a solid state hard drive and in the process I had to reformat my existing hard drive. I transfered all my Zune music/video files to an external hard drive and now back on to the softwares new location. But my music will no longer play the music shows as if its about to open but it never does. I am not given an error code, I tried opening the music from windows media player and it pops up as "Page not Found" but no error code, thanks for any help in advanced.

P.S. my music locations are not the default zune location I changed the libraries in the settings.

EDIT: I am now getting an error code. C00d1385 only on some of the songs. and a code C00D0BBE on other songs.
Arggghhhh....
At least some of your music has DRM. DRM works like this- the music file is encrypted, and the decryption key (called the license usually) sits on your hard drive in the windows directory somewhere. It's tied to your PC, so moving the key doesn't work... aka, you have copy protection.
When you formatted your drive, you wiped out the licenses. If the tracks are zune pass, they should relicense if you are logged in on that account. Since they are not, apparently, that means they're purchased. You can try redownloading them from zune (go to account settings, purchase history to do that.) But in the USA at least, all the DRM on purchased music is gone, and so are re-downloads. Good luck...





NSILMike is offline  

Old 02-29-2012, 04:37 PM   #3
Donmige
Zewbie
 
Join Date: Feb 2012
Posts: 2
Donmige is on a distinguished road
Default

Well I guess the software just needed some time to aquire the new licenses, I just started my pc about an hr ago and most the music seems to be working now theres still some music that isent playing but ill try redownloading it like you mentioned mike thanks for the info.



Donmige is offline  

Closed Thread

Bookmarks

Thread Tools
no new posts