Help - cannot install latest Zune software
I just got my wife a Zune 8GB player for XMas and I cannot install the Zune software. I have already done everything from the standard MS Zune help link (which I cannot post because I haven't make 5 or more posts). I am running Windowx XP SP3 and I've updated everything I know. I now have Window media player 11, etc.
Specifically, I am getting this message: "Can't find the media or installation package 'Zune'." Error cde: 0x80070002.
I've downloaded ZunePackage31.exe, which is what the above link says to do, but it doesn't work.
What makes this particularly embrassing is that I tried to convince my daughter to switch from an iPod to a Zune and she absolutely refused, and now she's laughing at me for gettting a Zune.
I am used to the "Microsoft" experience and have had to deal with numerous Windows problems over the years, but I never had an experience this BAD particularly on Christmas day. And I actually own stock in MS, and to put up with this kind of crap.
Does anyone know how to really fix this problem? I believe that the Zune installer is simply having trouble finding the Zune-x86.msi but I might be wrong. I also tried manually installing x86\packages but I wasn't successful doing that.
I am also a software developer and this kind of problem arises from the fact that MS has too much different software which all has strange and undocumented dependencies on other pieces of software in the OS. That's why Zune is not installing.
Any help would be greatly appreciated. If I can't get this work by tomorrow, I am taking this Zune back & getting an iPod. Thanks.