General Zune Software Ask for help regarding the Zune software. Zune Marketplace and Zune Pass issues also go here.
#1
Beep beep zoop
Retired Global Ultimate Zuner
Join Date: Oct 2008
Location: Arftopia
Posts: 5,940
[PLEASE READ] UnZoone
I've noticed in help requests, that some members have used UnZoone to try and fix their problems. UnZoone was made to delete the Zune software's registry info. This no longer works, and it is HIGHLY recommended that you use a different registry cleaner. When the software was updated to 4.0, the registry info was changed, so UnZoone now deletes the wrong things, or leaves info that needs to be deleted. Thank you for your time, and I hope you have a great day.
#2
Zewbie
Join Date: Apr 2010
Posts: 9
WTF.
#3
Beep beep zoop
Retired Global Ultimate Zuner
Join Date: Oct 2008
Location: Arftopia
Posts: 5,940
Try using CCleaner.
#4
Zewbie
Join Date: Apr 2010
Posts: 9
Zune doesn't show up on CCleaner. Any other ideas?
Last edited by Jordan; 11-25-2010 at 11:42 AM .
#5
Beep beep zoop
Retired Global Ultimate Zuner
Join Date: Oct 2008
Location: Arftopia
Posts: 5,940
I'm sorry, but I really don't know how to help you :/
#6
Senior Editor Super Moderator Demi Zuner
Join Date: May 2008
Posts: 9,792
Quote:
Originally Posted by
asscancer
Zune doesn't show up on CCleaner. Any other ideas?
Try
Revo Uninstaller .
#7
Zewbie
Join Date: Apr 2010
Posts: 9
Quote:
Originally Posted by
Locke
Does not show up on that either. It may be because its 64 bit. This sucks
#9
Zewbie
Join Date: Apr 2010
Posts: 9
Quote:
Originally Posted by
Pyho
Tried that yesterday but did not work either.
#10
Retired Staff Expert Zuner
Join Date: Aug 2008
Posts: 2,510
So you mean the Zune software's collection itself? Or do you mean Windows 7 libraries?
#11
Zewbie
Join Date: Apr 2010
Posts: 9
Quote:
Originally Posted by
Pyho
So you mean the Zune software's collection itself? Or do you mean Windows 7 libraries?
The zune collection
#12
Graduate Zuner
Join Date: Nov 2010
Location: on a boat on a river...
Posts: 1,361
you could try going into c:\mydocuments\my music\zune. that is where all of your music files should be stored, videos in "my videos\zune"
#13
If I'm not online, I probably am
Senior Editor Support Team GFX Crew Premium Member Retired Staff Holy Zuner
Join Date: Aug 2007
Location: England
Posts: 8,872
Quote:
Originally Posted by
boohbah11
you could try going into c:mydocumentsmy musiczune. that is where all of your music files should be stored, videos in "my videoszune"
No it's not. Zune monitors files all across your computer depending on where your music is.
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#14
Jr. Zuner
Join Date: Jan 2011
Location: New Jersey
Posts: 48
haha, yeah i tried it like a month ago.... didn't work at all and i ended up having to reinstall windows to then reinstall the zune software
#15
Zewbie
Join Date: Feb 2011
Posts: 1
Ack. I already used the program...is there no way of fixing this now? :|
#16
Banned
Expert Zuner
Join Date: Dec 2007
Posts: 3,016
No there isn't.
#17
Zewbie
Join Date: Apr 2009
Posts: 4
I have actually found a way to fix this problem. I did the same thing and was able to fix it by running the CCleaner and then following that I used a Fix It toom from MS to remove the rest.
How to remove and then reinstall the Zune software
Use that link, use the Fix It program from there and it will run a process and a dos window will pop up and then everything should be good to go from there. I hope this helps others who have not seen the harm that unzoone could do before reading this thread.
[PLEASE READ] UnZoone
